Award-winning customer service

Anglia Tool Centre has won the Feefo Platinum Trusted Service award for a consecutive year.

The Trusted Service Award is an independent seal of excellence that recognises businesses for delivering exceptional experiences, as rated by real customers.

“We’re very excited to receive this award from Feefo because it’s based on the feedback of real customers, who are the most important judges of all. It recognises how hard we work to give all our customers the best possible experience. Everyone at Anglia Tool Centre is fully committed to the highest quality of service, so it’s important for us to listen and respond to all our customers.”

Daniel Berry, Branch Manager

What are the Feefo Trusted Service Awards?

Created by Feefo, Trusted Service is awarded only to businesses that use Feefo to collect genuine reviews and insights. Businesses who meet the high standard, based on the number of reviews they have collected and their average rating, receive the award.

A highly valued badge of approval, this accreditation remains unique, as it is based purely on interactions with real customers. As all reviews are verified as genuine, the accreditation is a true reflection of a business’s commitment to outstanding service.

Feefo gives Platinum Trusted Service awards to businesses that have achieved the Feefo Gold standard (service review rating of over 4.5) for three consecutive years or more.

“The Trusted Service award has always been about recognising companies that are outstanding in customer experience and generate great feedback from happy customers.

This year, despite the incredible challenges of a global pandemic, so many companies using Feefo have continued to provide remarkably high levels of service and they deserve a huge amount of credit for what they have achieved.”

Steph Heasman, Director of Customer Success at Feefo