One question we are regularly asked by customers is do we stock Stihl products, a popular range of high quality landscaping power tools, and why our range isn’t available to buy online.
To answer your questions, we visited our Bury St Edmunds showroom and spoke to John our resident Stihl expert. John has been working at our branch for nearly 10 years selling and advising customers on Stihl products.
Tell us a little about Stihl and their product range?
Stihl are a premier brand of landscaping tools, from hedge trimmers to chainsaws. They also sell disc cutters, sprayers and vacs.
Their distinctive orange branding is instantly recognisable and they have a large range of products to suit almost every outdoor application.
Which trades should look to use Stihl products?
The quality of their products means they are a popular choice with professionals, but we also sell Stihl to domestic customers too.
We’ve recommended Stihl to landscapers, tree surgeons, roofers, cleaning companies, councils and park departments.
What makes Stihl different from competitors?
In my opinion Stihl provide excellent customer care. They provide a 2 year warranty across their range which is a great selling point, even though it’s rarely needed because of the quality of their products.
By choosing Stihl products you know you are investing in reliable, high performance gear.
Why are Stihl products only available in store?
Products must be PDI before handover to customer. PDI stands for pre-delivery inspection and basically means the product must be assembled before sale. This is why Stihl products are collect in store only, and not available to purchase on our website.
It also ensures that we can properly instruct customers on correct use, as well as advising on PPE.
And finally, your favourite Stihl product?
It has to be the TS410 disc cutter… or the MS171 or MS181 chainsaw.
To find out more about our range of Stihl products, visit us in store at our Bury St Edmunds showroom.