01223 498700 8:00am-5:30pm Mon-Fri
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Delivery Information

We use a specialist courier service to ensure the best possible delivery service to our customers. Free Standard Delivery is available on orders over £100.00 (inc vat), with one hour time slots available (via text by DPD on the morning of delivery).

Standard delivery can take 2-3 working days for delivery (except for exempt locations listed below).

Delivery of an order is subject to stock availability. If an item is out of stock, our sales team will be in touch as soon as possible to let you know.

Please note, once your order is placed for delivery we are unable to change the delivery address.

Unfortunately, we are unable to deliver to addresses outside of the United Kingdom and Ireland.

All deliveries must be signed for, goods will not be left without a signature otherwise a note will be left at the property. The item(s) will then be re-delivered or in some cases available to collect from your local Post Office (depending on the size of the parcel).

Please note any delivery instructions which controvene DPD policy may not be followed. Items will not be left in a safe place. Delivery to a neighbour is acceptable.

One Hour Time Slot

Why wait in all day? Provide your mobile phone number with your order and on the morning of delivery you will receive a text message stating a 1 hour time window for delivery that day.

If delivery date is inconvenient you can reply to DPD's text notification with preferred delivery date.

Please note that this service is not available for larger items sent on a pallet. 

Delivery Options

We provide a free standard delivery service for orders over £100 (inc vat) that takes 2-3 working days (excluding exemptions below). We also provide next day and weekend delivery options - providing the order is placed before 5.30pm weekdays (subject to stock availability and additional charges).

Orders placed after 5.30pm on a Friday will be processed on the following Monday (excluding Bank Holidays).

Orders under £100 (inc vat) will incur a standard delivery charge of £4.95, with next day and weekend delivery options available (subject to additional charges).

For any enquiries about our delivery services, please contact our sales team.

Delivery exemptions

For the following locations, next day and weekend delivery is unavailable. Standard Delivery is available for £14.95 and we advise this takes 3-5 days.

Northern Ireland, Isle of Man, Scilly Isles, Guernsey, Jersey, Scottish Highlands (AB36-38, AB55-56, FK17-21, IV1-39, IV52-54, IV63, KW1-14, PA21-40, PH19-26, PH30-41, PH49-50), Scottish Islands (HS1-9, IV40-51, IV55-56, KA27-28, KW15-17, PA20, PA41-49, PA60-78, PH42-44, ZE1-3).

We also provide a Standard Delivery service for £17.95 to the Republic of Ireland (3-5 working days).

Please note, we are unable to deliver on Bank Holidays.

Extreme weather

In the case of extreme weather, deliveries may be delayed. These conditions are out of our control and cannot be helped. We appreciate your understanding.